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Frequently Asked Questions 

Q: What is Silverlining Counselling?

A: Silverlining Counselling is a service designed to offer you support and guidance during difficult times. We offer counselling sessions for individuals, couples, and families where you can speak to a trained professional in a safe and confidential environment.

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Q: How do I get started with Silverlining Counselling?

A: To get started, simply contact us to book your first appointment with one of our experienced therapists. We look forward to helping you on your journey towards personal growth and well-being.

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Q: What can I expect from a counselling session?
A: At Silverlining Counselling, clients can expect a safe and supportive environment to explore their feelings and emotions. Our counsellors will work with each client to develop a personalised treatment plan to meet their unique needs and goals. We offer a range of counselling services to help clients overcome challenges and lead fulfilling lives.



Q: How confidential are my sessions at Silverlining Counselling?
A: At Silverlining Counselling, we take client confidentiality very seriously. Your sessions with our counsellors are completely confidential, and we will not share any information without your consent. We adhere to strict ethical guidelines outlined by professional counselling associations.



Q: How many counselling sessions will I need?
A: The number of counselling sessions needed at Silverlining Counselling will vary depending on the client's needs and goals. Our counsellors will work with each client to provide guidance on the recommended number of sessions. We offer both short-term and long-term counselling services.

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Q: Is there a wait time for appointments?

A: We always try to schedule appointments as soon as possible, but the wait time may vary depending on the availability of our counsellors. We do our best to accommodate our clients as quickly as we can and will communicate with you if there is any delay.
 


Q: What are the payment options?
A: At Silverlining Counselling, we offer both online and face-to-face payment options. You can pay for your sessions online using a credit/debit card. Please note the sessions are paid in full prior to your session.

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Q: Can counselling really make a difference?

A: Yes, counselling can help you develop a greater sense of self-awareness, manage difficult emotions, and improve relationships. It is a powerful tool for personal growth and development.

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Q: Where will the sessions be held?

A: When you have booked and received your conformation email. We will send you out a separate email with the session details, as our counsellors are based in different locations in Maghull.

 


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